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"It has improved the whole boarding process, so you see less crowding at the gate," American Airlines senior vice president of airport operations told CBS News. Industry experts praised the move ...
American Airlines' new boarding tech might stop you at now over 100 airports. ... Seth Miller, editor and founder of air travel experience analysis site PaxEx.aero, said he can see the benefits of ...
Boarding cheats: People will do anything to get to the front of the line. The jetway has now become a passing lane, where passengers eager to get on the aircraft first are sprinting ahead of others.
American Airlines might stop you. In an apparent effort to reduce the headaches caused by airport line cutting, American has rolled out boarding technology that alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
Boarding group. Eligible travelers. ConciergeKey. ConciergeKey status members. Group 1. Active duty U.S. military (with military ID) First-class tickets
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
Related: Pete Buttigieg on Fee-Free Family Airline Travel: 'I Do Know What It's Like to Fly with Little Kids' “We are in the early phase of testing new technology used during the boarding process.
American Airlines is expanding new software to more than 100 airports to improve the boarding process.