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  2. 2017 United Express passenger removal - Wikipedia

    en.wikipedia.org/wiki/2017_United_Express...

    In a government filing, United said that the airline was developing a program for 2017 so that compensation was "directly and meaningfully tied to progress in improving the customer experience." [ 12 ] In 2019, Munoz announced his impending transfer from United, to become chairman of parent company United Airlines Holdings .

  3. Flight delay compensation: Here are your rights by each major ...

    www.aol.com/flight-delay-compensation-rights...

    Frontier Airlines flight delay compensation policy According to the DOT , Frontier will rebook passengers on other Frontier flights and will provide meal vouchers in the event of delays under ...

  4. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    Amended by. —. The Air Passengers Rights Regulation 2004[1][2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights. It requires compensation of €250 to €600 [3] depending on the flight ...

  5. Flight cancellation and delay - Wikipedia

    en.wikipedia.org/wiki/Flight_cancellation_and_delay

    A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.

  6. United can't avoid customer service scandals — and it's ...

    www.aol.com/article/finance/2018/03/22/united...

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  7. United Airlines' new tool will let you know if your ...

    www.aol.com/united-airlines-tool-let-know...

    United Airlines announced improvements to the air travel experience for passengers with disabilities. The updates, set to roll out early next year, include a new tool on the airline’s website to ...

  8. Prior authorization - Wikipedia

    en.wikipedia.org/wiki/Prior_authorization

    Overview. Prior authorization is a check run by some insurance companies or third-party payers in the United States before they will agree to cover certain prescribed medications or medical procedures. [1] There are a number of reasons that insurance providers require prior authorization, including age, medical necessity, the availability of a ...

  9. How United Airlines’ CIO regained customer and ... - AOL

    www.aol.com/finance/united-airlines-cio-regained...

    When Jason Birnbaum joined United Airlines in 2015 as vice president of operations and employee technology, expectations for the tech team were shockingly low. “Our employees and our customers ...