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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  3. Traditionalism (Islam in Indonesia) - Wikipedia

    en.wikipedia.org/wiki/Traditionalism_(Islam_in...

    In the context of Muslim society in Indonesia, traditionalism or traditionalist Islam refers to a religious strand which puts emphasis on preserving traditionally established local rituals and scholarship. Traditionalist Muslims refer to themselves as ahlussunnah wal-jamā'ah or aswaja. [1] Traditionalism is often contrasted with modernism ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    e. Consumer behaviour is the study of individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer 's emotions, attitudes, and preferences affect buying behaviour. Consumer behaviour emerged in the 1940–1950s as a distinct sub ...

  7. Secret Service should have watched roof used by Trump rally ...

    www.aol.com/secret-watched-roof-used-trump...

    August 2, 2024 at 3:15 PM. Chip Somodevilla/Getty Images. The US Secret Service “should have had eyes” on the roof where an attempted assassin fired shots at Donald Trump last month, acting ...

  8. Skills-based routing - Wikipedia

    en.wikipedia.org/wiki/Skills-based_routing

    Skills-based routing ( SBR ), or skills-based call routing, is a call-assignment strategy used in call centres to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent. It is an enhancement to the automatic call distributor (ACD) systems found in most call centres.

  9. Education in Islam - Wikipedia

    en.wikipedia.org/wiki/Education_in_Islam

    Islam. Education has played a central role in Islam since the beginnings of the religion, owing in part to the centrality of scripture and its study in the Islamic tradition. Before the modern era, education would begin at a young age with study of Arabic and the Quran. For the first few centuries of Islam, educational settings were entirely ...