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Training and skill management: To maintain product quality, quality management software can provide a fixed system through which employees and staff can be trained. This fixed system provides more clarity in the different tracking processes of the company and simplifies the tracking of different skill levels of employees.
Disciplines like systems thinking are bringing more holistic approaches to quality so that people, process, and products are considered together rather than independent factors in quality management. Government agencies [ 6 ] [ 7 ] and industrial organizations [ 8 ] [ 9 ] that regulate products have recognized that quality culture may assist ...
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] These objectives cover many aspects of the organization's operations (including product quality, worker management, safe operation, client relationships, regulatory ...
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
In such contexts an "end-to-end" view of quality from management to operation is vital. Quality engineering integrates methods and tools from enterprise architecture-management, Software product management, IT service management, software engineering and systems engineering, and from software quality management and information security management.
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