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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Sign in to your AOL account to access your email and manage your account information.
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help?
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
Did you change your name, want a different nickname, or perhaps you entered the wrong profile info when you first created your account? You can update your first name, last name, AOL nickname, and gender in the Personal info section of your account settings and information page to change your identity throughout AOL. 1.