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24 Messages. Friday, September 17th, 2021 3:47 PM. Closed. Xfinity Email Inbox. When on my desktop PC and I log on to my Xfinity Email, it opens directly into my address book.
I tried to set up a "rule" to redirect this specific email address to the Inbox, but I wasn't allowed to do that within the rule. I normally don't use my laptop much for my day to day email viewing, but I know I need to fix the problem within my laptop/windows browser/xfinity app first, before I can see this email, via the cell phone app for Email.
I talked to 5 of your email reps all the way to Security Teir 2. Three of the reps said that they have fixed the issue, but all three did not work. I was on the phone over 6 hours. The issue: All of my 2023 emails in my inbox have disappeared. I need to look at allot of IMPORTANT 2023 emails.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.
No, the emails are NOT going into a spam or junk folder or anywhere else. They are simply NOT being received. At all. This issue is not uncommon actually. And receiving authentication emails are either very delayed (received 30 minutes overdue) or simply don't arrive at all.
Some Spam and Phishing emails verify if an email is active when the email address automatically downloads the attachments/images linked to the email. To disable this feature, please: Select the gear icon in the top right corner of the Connect Site. Select “Email Settings”. Select “Security” in the top right corner of email settings screen.
I wanted to share steps on how you can recover deleted emails which may help: 1) Sign in to Xfinity Email using your Xfinity ID and password. 2) Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder. 3) Select Recover Deleted Items.
Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
Can you start by completing these steps: Sign in to Xfinity Email using your Xfinity ID and password. Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder. Select Recover Deleted Items. Select the messages you want to restore and then click Move Selected Items.
To enable third-party access please: Sign in to your comcast email through the website here. Select the settings (gear icon) in the top right. Select “Email Settings” below the gear icon. Select “Security” in the top left. Make sure the box below “Third Party Access Security” is checked.