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The answers to all your Walmart.com questions
Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART). For Sam's Club support, please visit the SamsClub.com Help Center.
You can call Walmart’s Customer Service at 1-800-925-6278 from 8 am to 11 pm CST every day. Walmart Customer Service Desk in stores is usually open from 8 am to 10 pm. You can also use Live Chat to contact Walmart Customer Service or send an email. In addition, Walmart’s Customer Service uses Twitter and Facebook.
Does anyone know how to speak to a real person about a Walmart order? I received the wrong version of what I ordered but if I try to get them to replace it I feel like they're just gonna send the same thing again. Whenever I call customer service it just takes me through an automated system which isn't helpful.
Whether you prefer email, phone, live chat, or in-person assistance, Walmart‘s customer service team is trained to listen, empathize, and problem-solve to ensure you have a positive shopping experience.
Choose a help topic, get quick answers or chat with our automated assistant.
1-800-WALMART is the main contact number of Walmart customer service. That’s 1-800-925-6278. (Note: Some number recognition software might show this as “Walmart Vision & Glasses” when you call, but don’t worry—this is the main Walmart support number.)