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  2. Exit criteria - Wikipedia

    en.wikipedia.org/wiki/Exit_criteria

    The term exit criteria is often used in research and development, but it could be applicable to any field where business process reengineering is (or could be) applied. The benefits of business process re-engineering — including the use of terms such as this one — could include: understanding goals clearly; using language (and data) carefully when talking about (or measuring) methods for ...

  3. Non-functional requirement - Wikipedia

    en.wikipedia.org/wiki/Non-functional_requirement

    Broadly, functional requirements define what a system is supposed to do and non-functional requirements define how a system is supposed to be.Functional requirements are usually in the form of "system shall do <requirement>", an individual action or part of the system, perhaps explicitly in the sense of a mathematical function, a black box description input, output, process and control ...

  4. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities, they typically have components for managing internal and external risk, compliance, and the quality of processes and products.

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement. These functions all play a vital role when evaluating quality.

  6. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.

  7. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution

  8. Quality audit - Wikipedia

    en.wikipedia.org/wiki/Quality_audit

    Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of an organization's quality management system and is a key element in the ISO quality system standard, ISO 9001 .

  9. Ticket cases - Wikipedia

    en.wikipedia.org/wiki/Ticket_cases

    In contract law, ticket cases are a series of cases that stand for the proposition that if you are handed a ticket or another document with terms, and you retain the ticket or document, then you are bound by those terms. Whether you have read the terms or not is irrelevant, and in a sense, using the ticket is analogous to signing the document.