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  2. ‘Normalize hanging up on rude customers’: TikToker ... - AOL

    www.aol.com/finance/normalize-hanging-rude...

    "Working in customer service takes a lot out of you, especially dealing with people like this..." ‘Normalize hanging up on rude customers’: TikToker captures the stressful reality of working ...

  3. Shaming, ignoring, gossiping, gaslighting: HR experts say ...

    www.aol.com/finance/shaming-ignoring-gossiping...

    Among them: People ignoring others, sending “not nice” emails to an employee and copying everybody, spreading rumors, gossiping, eye rolling in meetings, taking credit for the work of others ...

  4. Rudeness - Wikipedia

    en.wikipedia.org/wiki/Rudeness

    Rudeness (also called effrontery) is a display of actual or perceived disrespect by not complying with the social norms or etiquette expected within a relationship, social group, or culture. Social norms are established as the essential guidelines of normally accepted behavior within a given context, and individuals often establish personal ...

  5. Alexa & Katie - Wikipedia

    en.wikipedia.org/wiki/Alexa_&_Katie

    Often portrayed as dimwitted and conceited, he cares a great deal for Alexa and aspires to be a doctor, wanting to help others as the doctors helped her. In season two, he becomes the lead of his own band. Eddie Shin as Dave Mendoza, Alexa and Lucas' father, Lori's husband, and an airline pilot. He is the patriarch of the Mendoza family.

  6. Phone etiquette 101: When it’s rude to be on speaker - AOL

    www.aol.com/news/phone-etiquette-101-rude...

    Remember to blame the device and not the person. When a call ends due to poor connection, it’s usually best to have the person who lost service reach back out once they gain it again. If you ...

  7. How Rude! - Wikipedia

    en.wikipedia.org/wiki/How_Rude!

    In 465 pages, How Rude!: The Teenagers' Guide to Good Manners, Proper Behavior and Not Grossing People Out covers most aspects of life that teens are likely to encounter. The text is broken up into short chunks for easy reading. According to Packer, "Good manners are good for you. They impress people.

  8. 'Shaming' bad tippers: Waitress on TikTok divides viewers on ...

    www.aol.com/finance/waitress-divides-tiktok...

    A waitress on TikTok went viral after sharing how she convinces bad customers to pay a fair tip for her service. 'Shaming' bad tippers: Waitress on TikTok divides viewers on service tactic Skip to ...

  9. Verbal aggression - Wikipedia

    en.wikipedia.org/wiki/Verbal_aggression

    It can negatively impact customer service perceptions and potentially crumble an organization's competitive status. Today, customer incivility is known as customer verbal aggression towards employees through language content and communication style. Customer verbal aggression can happen in places such as restaurants, retail stores, banks, etc.