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Caller ID spoofing is the practice of causing the telephone network to display a number on the recipient's caller ID display that is different than that of the actual originating station. [45] Many telephone services, such as ISDN PRI based PBX installations, and voice over IP services, permit the caller to configure customized caller ID ...
Screen pop is a call centre term that refers to the feature of a computer telephony integration (CTI) which automatically displays customer information via a window or dialog box on an agent's computer upon answering a customer's call. [citation needed] For inbound calls, the data displayed typically contains call information such as: Caller ID ...
checking a caller ID display to see who or where the call is from. [1] checking the time or date which a call or message was received. prescreening callers to a request line at a radio station or call-in talk show before they are allowed on the air
ANI is conceptually and technically different from caller ID service. [1] A caller's telephone number and line type are captured by ANI service even if caller ID blocking is activated. The destination telephone company switching office can relay the originating telephone number to ANI delivery services subscribers.
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In many voice telephone networks, anonymous call rejection (ACR) is a calling feature implemented in software on the network that automatically screens out calls from callers who have blocked their caller ID information. The caller usually hears a voice message explaining that their call cannot be connected unless they display their number.
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