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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  3. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  4. Remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Remote_desktop_software

    A remote computer connection is generally only possible if both devices have a network connection. Since the advent of cloud computing remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud ...

  5. TeamViewer - Wikipedia

    en.wikipedia.org/wiki/TeamViewer

    Before establishing a connection, TeamViewer first checks the configuration of the device and the network to detect restrictions imposed by firewalls and other security systems. Usually, a direct TCP/UDP connection can be established so that no additional ports need to be opened. Otherwise, TeamViewer falls back on other paths such as an HTTP ...

  6. AOL Help

    help.aol.com/articles/Connection-problems-with...

    AOL Help

  7. Comparison of remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_remote...

    Remote Printing: the remote user can print a file from the host computer to a printer connected to the client computer. Session persistence: unsaved work will not be lost when the user disconnects or in the event of connection loss; IPv6 support: supports connections over IPv6

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  9. Remote Desktop Protocol - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Protocol

    Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. [1] The user employs RDP client software for this purpose, while the other computer must run RDP server software.