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Office of Consumer Affairs (Canada) The Office of Consumer Affairs (OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so ...
The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
t. e. Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or ...
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Number of employees. 230 (2021) [4] Website. www.consumeraffairs.com. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data ...
The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
Status: In force. The Consumer Protection Act ( French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.