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Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
Change your AOL password securely and easily on this page.
It can also be used to ensure that password problems are only resolved after adequate user authentication, eliminating an important weakness of many help desks: social engineering attacks, where an intruder calls the help desk, pretends to be the intended victim user, claims to have forgotten the account password, and asks for a new password.
Static KBA, also referred to as "shared secrets" or "shared secret questions," is commonly used by banks, financial services companies and e-mail providers to prove the identity of the customer before allowing account access or, as a fall-back, if the user forgets their password. At the point of initial contact with a customer, a business using ...
The AOL.com video experience serves up the best video content from AOL and around the web, curating informative and entertaining snackable videos.
A 2013 study has found that 75% of users only ask one question, 65% only answer one question, and only 8% of users answer more than 5 questions. [34] To empower a wider group of users to ask questions and then answer, Stack Overflow created a mentorship program resulting in users having a 50% increase in score on average. [ 35 ]