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07-08-202111:45 PM. Timing is going to be driven by the source of your payment. For example if you used a credit card, it can take a good couple of weeks or more before that credit shows up. It was no different in PayPal either. You may not have noticed it, but it takes time.
That is completely wrong. @usgamecollector - on your seller hub go to 'orders' and then to the down-arrow next to the order. From the drop-down box select "send refund" - you will be asked for the reason for the refund, then 'order level' if you shipped multiple items (refund on single item or entire order). Enter your refund amount and hit the ...
Buyer returned an item, I refunded payment and sent money to cover her postage. She says she received only the money for postage, not refund of payment. I sent her a print of paypal refund transaction showing completed and a screen print of ebay sold record showing refund. She writes again saying...
Any partial refund the seller sent will credit to the original funding source. If this was a credit/debit card it can take extra time to show up depending on your card company's processing time. You should have received a confirmation that a refund was made even if not credited yet.
Since he filed INAD, you have 2 choices, accept return, you pay shipping and provide refund upon receipt, or give refund without receiving item and allowing buyer to keep it. Since the shipping will cost you more, I guess that answers your question on what to do.
Unhappy customer - please advise. Don't want negative feedback... Aug 2, 2017 7:38:07 AM. So I received a message from a customer saying she is very unhappy with her item and its just not a nice dress. So I replied back immediately asking if she would like a full refund and return the dress.
The seller received the item and I got this email regarding my refund:-----You've received a refund for this item. Hi XXXXXX, The seller accepted your return of MSI Geforce GTX 770 Video Graphics Card | N770 TF and refunded you $50.00. It should be available within your original funding source. You can view details of this return on eBay.
Hello My ebey ID is "tweetydad2012". I ordered the Item ID: 273036720518 On Feb 18. However, I confirmed that the discount code was not applied and requested a cancellation within 17 minutes. But I received an email saying that I can not cancel the order. I could...
The eBay Money Back Guarantee overrules your returns policy. Your return policy only applies if the buyer files a buyer's remorse return: Doesn't fit, changed mind, etc. If you do not accept the return willingly then the buyer can ask eBay to step in and forces a refund.
Global shipping customer asking for a refund stating item damaged. who is responsible Global or me? Obviously the item send was NOT damaged when I sent in. It was an awesome item and shipped with utmost care! They did not use ebay at all for return, why? How do I contact the buyer to see what happe...