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E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Government told ONDC to prepare detail report on grievance redressal mechanism and submit it by the end of September 2022. The system needs to be robust and competitive. [111] Third-party agency will handle Online Dispute Resolution (ODR) by checking digital trail left by individual orders.
It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The agency is tasked with collecting, collating, and disseminating intelligence related to evasion of Goods and Service Tax (GST). In 1983, it became an independent Directorate and in 1998 the Directorate was upgraded to Directorate General with four zonal units in Chennai, Delhi, Kolkata, and Mumbai.
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The department acts as a facilitator, in consultation with central ministries/departments, states/UT administrations, organisations and individuals, to improve government functioning through administrative reforms in the spheres of restructuring the government, process improvement, organisation and methods and grievance handling, and by ...
The Indian Revenue Service (Customs & Central Excise) (IAST: Bhāratīya Rājasva Sevā), often abbreviated to IRS (Customs & Central Excise) or IRS (Customs & Indirect Taxes), now called IRS(C&IT) is a part of central civil service of the Government of India.