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• If the issue still exists, proceed to the next step. If the issue still exists, proceed to the next step. • Open a browser. • Go to beta.aol.com • Click on AOL Desktop • On the right of the page you will see the latest revision number. • Compare that version to what is listed when you click About AOL from the Help menu.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance.
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In computing, a hang or freeze occurs when either a process or system ceases to respond to inputs. A typical example is when computer's graphical user interface (such as Microsoft Windows [ a ] ) no longer responds to the user typing on the keyboard or moving the mouse.
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Warning signs may include freeze-ups, graphical problems in the middle of gameplay, such as checkerboard or pinstripe patterns on the screen, and sound errors; mostly consisting of extremely loud noises that can’t be affected by the volume control, the console only responding when the power button is pressed to turn it off. [10]
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
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