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  2. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  3. Happiness at work - Wikipedia

    en.wikipedia.org/wiki/Happiness_at_work

    Different types of jobs have different levels of job security: in some situations, a position is expected to be offered for a long time, whereas in other jobs an employee may be forced to resign his/ her job. [24] [25] The expectation of the job availability has been related with the job-related well-being [26] and a higher level of job ...

  4. Expectancy theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_theory

    The expectancy theory of motivation explains the behavioral process of why individuals choose one behavioral option over the other. This theory explains that individuals can be motivated towards goals if they believe that there is a positive correlation between efforts and performance, the outcome of a favorable performance will result in a desirable reward, a reward from a performance will ...

  5. Expectancy-value theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy-value_theory

    Third, an expectation is created or modified based on the result of a calculation based on beliefs and values. For example, a student finds out that a professor has a reputation for being humorous. The student assigns a positive value to humor in the classroom, so the student has the expectation that their experience with the professor will be ...

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  7. Golem effect - Wikipedia

    en.wikipedia.org/wiki/Golem_effect

    The effect is named after the golem, a clay creature that was given life by Rabbi Loew of Prague in Jewish mythology.According to the legend, the golem was originally created to protect the Jews of Prague from the horrors of Blood Libel; [1] however, over time, the golem grew more and more corrupt to the point of spiraling violently out of control and had to be destroyed.

  8. Career - Wikipedia

    en.wikipedia.org/wiki/Career

    They include career information provision (in print, ICT-based and other forms), assessment and self-assessment tools, counselling interviews, career education programmes (to help individuals develop their self-awareness, opportunity awareness, and career management skills), taster programmes (to sample options before choosing them), work ...

  9. Expectation - Wikipedia

    en.wikipedia.org/wiki/Expectation

    Print/export Download as PDF; Printable version; In other projects ... "Expectations", a song by Three Days Grace from Transit of Venus, 2012;