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John Alan Lewis (born 25 August 1963) [1] is an American computer science educator, and the owner of a Twitter account that is frequently mistaken for that of the British department store or the American politician and civil rights leader.
Louis Anthony Rossmann (born November 19, 1988) [3] [4] is an American independent electronics technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks.
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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar.ProCare had an annual membership fee of US$99 for use with up to three Apple computers.
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Whether an extended service plan is worth the extra cost depends on the item and the perceived value by the consumer. Basic service plans on desktop computers, for example, typically come close to the actual average repair cost of a system, with the retailer using the service plan as a way to keep the customer from going to a competing service center.
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