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  2. National Health Service Reorganisation Act 1973 - Wikipedia

    en.wikipedia.org/wiki/National_Health_Service...

    A Health Service Ombudsman was established with powers to investigate NHS bodies for England and Wales (the Health Service Commissioner for Scotland was established under the 1972 Act for Scotland). [2] The provisions of the Act relating to the Health Service Commissioners have largely been replaced by the Health Service Commissioners Act 1993.

  3. NHS ‘marking own homework’ over complaints - AOL

    www.aol.com/nhs-marking-own-homework-over...

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  4. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  5. Patient Advice and Liaison Service - Wikipedia

    en.wikipedia.org/wiki/Patient_Advice_and_Liaison...

    The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...

  6. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp.. A flowchart is a type of diagram that represents a workflow or process.A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task.

  7. NHS National Services Scotland - Wikipedia

    en.wikipedia.org/wiki/NHS_National_Services_Scotland

    NHS National Services Scotland (NSS) is a public body and national health board of NHSScotland. Accountable to the Scottish Government , NSS works at the heart of Scotland’s health service, providing national strategic support services and expert advice to NHSScotland.

  8. National Health Service Act 2006 - Wikipedia

    en.wikipedia.org/wiki/National_Health_Service...

    The National Health Service Act 2006 (c. 41) is an act of the Parliament of the United Kingdom. It sets out the structure of the National Health Service in England . It was altered and completely renumbered by the Health and Social Care Act 2012 ( c 7 ).

  9. NHS Business Services Authority - Wikipedia

    en.wikipedia.org/wiki/NHS_Business_Services...

    NHSBSA administers the NHS Pension Scheme in England and Wales, offering services for members, employers and surviving spouses, partners or dependants. Scanning services digitise medical records from across the NHS. NHSBSA also took on NHS Jobs, the official online recruitment service for the NHS in England and Wales on 1 April 2018.