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Try clearing your web browser's cache and cookies. If clearing your cache and cookies doesn't work, try using a different web browser. If clearing your cache and cookies doesn't work, try using a different web browser.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Since the IRS opened its two new online portals for people to register for the child tax credit, many have had their efforts dampened by a burdensome identification process. See: What Can I Do If ...
2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your ...
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.