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• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
This is sometimes referred to as a "hard refresh", "cache refresh", or "uncached reload". The rest of your cache is not affected. When you encounter strange behavior, first try bypassing your cache. In most cases you can use the simple instructions shown to the right, or see the complete browser-specific instructions below.
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
• Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...
• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3.
Note: After saving, you have to bypass your browser's cache to see the changes. Google Chrome, Firefox, Microsoft Edge and Safari: Hold down the ⇧ Shift key and click the Reload toolbar button. For details and instructions about other browsers, see Wikipedia:Bypass your cache
Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.