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  2. Supervisor - Wikipedia

    en.wikipedia.org/wiki/Supervisor

    A supervisor, or lead, (also known as foreman, boss, overseer, facilitator, monitor, area coordinator, line-manager or sometimes gaffer) is the job title of a lower-level management position and role that is primarily based on authority over workers or a workplace. [1]

  3. Role conflict - Wikipedia

    en.wikipedia.org/wiki/Role_conflict

    A plant supervisor may enjoy being friendly with workers. At the same time, distance is necessary to evaluate his staff. [6]: 90 An individual can alter external, structurally imposed expectations held by others, regarding the appropriate behavior of a person in his or her position. [18] The most effective alteration is change in the workplace.

  4. Golem effect - Wikipedia

    en.wikipedia.org/wiki/Golem_effect

    A reverse Pygmalion effect is not synonymous with the Golem effect. In both the regular Pygmalion and Golem effects, the expectations of the supervisor have an effect on the performance of the subordinate while in the reverse Pygmalion and Golem effects, the expectations of the subordinate have an effect on the performance of the supervisor.

  5. Peter principle - Wikipedia

    en.wikipedia.org/wiki/Peter_principle

    The cover of The Peter Principle (1970 Pan Books edition). The Peter principle is a concept in management developed by Laurence J. Peter which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not ...

  6. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    Three factors consistently contribute to effective PA interviews: the supervisor's knowledge of the subordinate's job and performance in it, the supervisor's support of the subordinate, and a welcoming of the subordinate's participation. [9] The objective of performance appraisal is to assess the training development needs of employees.

  7. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...

  8. Role theory - Wikipedia

    en.wikipedia.org/wiki/Role_theory

    Each role is a set of rights, duties, expectations, norms, and behaviors that a person has to face and fulfill. [1] The model is based on the observation that people behave in a predictable way, and that an individual's behavior is context specific, based on social position and other factors.

  9. Certified Public Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_public_manager

    Delivering superior services to the public and internal and external recipients; including customer/client identification expectations, needs, and developing and implementing paradigms, processes, and procedures that exude a positive spirit; demonstrating agency and personal commitment to quality. Change Leadership