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A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.
A dedicated virtual assistant is someone working in the office under the management of a company. The facility and internet connection as well as training are provided by the company, though not in all cases. The home-based virtual assistant works either in an office sharing environment or from home. General VAs are sometimes called an online ...
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A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
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