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The Funeral Rule defines and provides parameters in the following key subject areas: [2] Definition of a General Price List, or GPL; Specific disclosures must be provided in writing to the consumer regarding embalming, alternative containers for direct cremation, the basic service fee, the Casket Price List and the Outer Burial Container Price List
That’s why the Funeral Rule requires funeral homes to provide accurate price information over the phone,” Lesley Fair, a senior attorney with the FTC’s Bureau of Consumer Protection, wrote ...
Secret shopper data collected by the FTC from 2018-2023, albeit of small sample sizes, showed that anywhere from 15-19% of funeral homes were violating the rule by not sharing the full price list.
In 1984, [10] [non-primary source needed] the FTC began to regulate the funeral home industry in order to protect consumers from deceptive practices. The FTC Funeral Rule requires funeral homes to provide all customers (and potential customers) with a General Price List (GPL), specifically outlining goods and services in the funeral industry, as defined by the FTC, and a listing of their prices.
The Federal Trade Commission regulates “funeral providers” under the FTC Funeral Rule. The requirements mandate that funeral homes provide a list of prices, and that customers are not required ...
By 1984, the FTC issued the Federal Trade Rule which included regulations such as requiring funeral directors to provide detailed, itemized price lists to all clients, informing clients that embalming is not required by law, and allowing clients to choose non-traditional alternatives. [11]
The practice was so prevalent that the Federal Trade Commission passed a mandate, commonly known as the "Funeral Rule", which set forth multiple stipulations for funeral homes, such as the requirement of a "general price list" that consumers can access, so as to easily compare universal prices without having to inquire further. [20]
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