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This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. System Creator
The roofline model is an intuitive visual performance model used to provide performance estimates of a given compute kernel or application running on multi-core, many-core, or accelerator processor architectures, by showing inherent hardware limitations, and potential benefit and priority of optimizations.
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Interactive process simulation software with support for manufacturing, healthcare and supply chain. 2D and 3D visualization with VR capability Simantics System Dynamics: Free, Eclipse Public License (EPL) Java, Modelica: 2018 Free and open source system dynamics modelling software with stock and flow modelling, hierarchical models and array ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal.In the agent portal, teams process tickets and requests from customers (internal or external).
GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .
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Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.