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Funeral homes have to follow the FTC’s “Funeral Rule,” which provides bereaved consumers rights during the process and holds the business to strict requirements. One of the caveats is that ...
The Funeral Rule, enacted by the Federal Trade Commission on April 30, 1984, and amended effective 1994, is a U.S. federal regulation designed to protect consumers by requiring that they receive adequate information concerning the goods and services they may purchase from a funeral provider.
Secret shopper data collected by the FTC from 2018-2023, albeit of small sample sizes, showed that anywhere from 15-19% of funeral homes were violating the rule by not sharing the full price list.
In 1984, [10] [non-primary source needed] the FTC began to regulate the funeral home industry in order to protect consumers from deceptive practices. The FTC Funeral Rule requires funeral homes to provide all customers (and potential customers) with a General Price List (GPL), specifically outlining goods and services in the funeral industry, as defined by the FTC, and a listing of their prices.
Death is hard enough to deal with without the added insult of being taken advantage of by a funeral home. The Federal Trade Commission recently sent undercover inspectors into 104 funeral homes in ...
As of 2019, there are around 19,136 funeral homes that provide funeral services in the U.S. About 89.2% of them are privately owned by families or individuals. [ 22 ] Experts and analysts of the industry have estimated that the top six funeral operators control 25 to 30% of all funeral services in North America, with the top four owning between ...
The American Way of Death is an exposé of abuses in the funeral home industry in the United States, written by Jessica Mitford and published in 1963. An updated revision, The American Way of Death Revisited, largely completed by Mitford just before her death in 1996, appeared in 1998.
The FTC rule provides a model of evidence-based rulemaking in the public interest. Unfortunately, that may not be enough to save it from a 6-3 Supreme Court decision.