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Asiana Airlines Inc. (Korean: 아시아나항공; Hanja: 아시아나航空; RR: Asiana Hanggong KRX: 020560) is a South Korean airline headquartered in Seoul. [4] The airline operates 90 international passenger routes, 14 domestic passenger routes and 27 cargo routes throughout Asia, Europe, and North America.
As of December 2024, Asiana Airlines offers regular passenger and cargo service to over 80 destinations (except seasonal charter destinations) in 26 countries from its two hub airports, Incheon International Airport and Gimpo International Airport in South Korea. Outside South Korea, the countries with the largest airports served by Asiana ...
The airline began its operation in 2007 as Busan International Airlines Company (Korean: 부산국제항공; Hanja: 釜山國際航空); it launched service in October 2008. [ 3 ] Air Busan is South Korea's third-largest low-cost airline, carrying 4.5 million domestic and 3.6 million international passengers in 2018.
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DOT rules already require airlines to offer customers a refund if their flights are canceled for any reason, but each airline's policy can vary when guests choose to rebook and what else they ...
How airline customer service evolves online Chard, the traveler who got in touch with Delta on X, said the climate on social media overall is changing, pointing to fractured online communities.
The merger of Korean Air and Asiana Airlines was a policy announced by the Government of South Korea in November 2020, which resulted in Korean Air absorbing Asiana Airlines creating a dominant carrier in South Korea. [1] The merger was completed on December 12, 2024 following approval from fair-competition authorities globally. [2]
Get to know the DOT Airline Customer Service Dashboard, which helps you research up-to-date voluntary policies for the 10 largest airlines, including Delta Air Lines. All of the 10 airlines, for ...