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A Passenger Service System or PSS is a network of software applications that help airlines manage all the passenger-related operations from ticketing to boarding. [1] The PSS usually comprises an airline reservations system , an airline inventory system and a departure control system (DCS).
Baggage handler unloading baggage from a bag belt at Detroit Metropolitan Airport. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft.
The role of a flight attendant derives from that of similar positions on passenger ships or passenger trains, but has more direct involvement with passengers because of the confined quarters on aircraft. Additionally, the job of a flight attendant revolves around safety to a much greater extent than those of similar staff on other forms of ...
Ample job opportunities, low unemployment and reasonable commute times make this the top U.S. state for job seekers, analysis finds. ... Imagine a customer-service center that speaks your language ...
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply. Fare classes are complicated and vary from ...