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The SMS/800 database and RespOrg structure are used in the U.S. and Canada. A few specific exchanges remain reserved or are assigned to specific North American Numbering Plan countries which do not draw numbers from the SMS/800 pool: Some 800-NXX prefixes are reserved for the following areas: 800-389 for the Bahamas; 800-534 for Barbados
When Microsoft sold Tellme to 24/7 Inc in 2012, the number changed to the non-toll-free (408) 752-8052, rebranded as The Information Line. [11] In September 2019, the service was revamped and rebranded again as Voice Info, with once again a toll-free number (866) 895-3124, [ 12 ] however this number was deactivated in July 2020. [ 13 ]