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Tripadvisor has been the subject of controversy for allowing unsubstantiated anonymous reviews to be posted about any hotel, bed and breakfast, inn, or restaurant. [64]In May 2021, Tripadvisor was criticized for allowing an offensive review to be posted about the Auschwitz-Birkenau State Museum in which a visitor described bringing a baby to the gas chambers.
The Swiss hotel rating was the first non-government formal hotel classification beginning in 1979. [3] It influenced the hotel classification in Austria and Germany. [ 3 ] The formal hotel classification of the DEHOGA (German Hotel and Restaurant Association) started on 1 August 1996 and proved successful with 80% of guests citing the hotel ...
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A review site is a website on which reviews can be posted about people, businesses, products, or services. These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site.
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A bought review is the system where the creator (usually a company) of a new product pays a reviewer to review his new product. Primarily used in the car, movie, and game industry this system creates a kind of undercover advertising. Bought reviews tend to be biased due to the informative value of reviews.