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Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.
On the flip side, junk email can easily make its way past the spam folder filter and into your main email inbox. Sometimes, that spam can contain phishing links and other malicious code.
Check your account email client One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
1. Open the folder or Inbox where your message is located. 2. Click the box next to the message you want deleted. 3. Click the Delete icon.
1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.
1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.