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4. On the Computer & Files Configuration pane, under Virus protection is enabled, click the Off option. 5. In the confirmation dialog box, choose one of the following: To restart virus protection after a specified time, click the Select when to re-enable real-time scanning drop-down menu, choose a time, and then click OK.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
• Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...
The online world is full of hackers and emerging threats. We provide comprehensive protection against viruses, malware, trojans and keylogging schemes, so you secure your valuable data and information.
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.
Run antivirus scanning or detection utilities on a regular basis to identify and remove malware that can infect your computer. After removing the malware, reboot your computer and scan it again to ensure that all harmful components have been deleted. Some malware programs are very persistent and can be difficult to completely remove.