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2. Close your account - AOL Help

   help.aol.com/articles/close-your-account

   • Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.

3. Contact AOL customer support

   help.aol.com/articles/account-management...

   Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

4. Options available if an AOL account owner passes away

   help.aol.com/articles/options-available-if-an...

   We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. We cannot provide passwords or other login details.

5. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

6. Change your AOL account to a free plan

   help.aol.com/articles/change-your-aol-account-to...

   5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.

7. Account Management - AOL Help

   help.aol.com/products/my-account

   If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

8. Get help with your AOL billing questions

   help.aol.com/articles/account-management...

   Interested in changing your plan? Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL ...

9. Terms of Service - AOL Legal

   legal.aol.com/legacy/terms-of-service/full-terms/...

   However, even during any free trial or other promotion, you will still be responsible for any purchases and surcharges incurred using your account and any sub- or linked-accounts. We reserve the right to limit you to one free trial or promotion of a fee-based Service and to prohibit the combining of free trials, promotions, and other offers.