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  2. Testimonial - Wikipedia

    en.wikipedia.org/wiki/Testimonial

    Testimonials from customers who are not famous have been effectively used in marketing for as long as marketing has existed. [citation needed] A past or current customer will present a formal "word of mouth" testimonial that a business can use in marketing and to build trust with future customers. Testimonials are incredibly effective when ...

  3. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

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  5. Compliments slip - Wikipedia

    en.wikipedia.org/wiki/Compliments_slip

    Example of compliments slip, 1951. A compliments slip (or with compliments slip) is a slip of paper that contains the same name and address information that would be on a letterhead of formal letter stationery, the pre-printed salutation "with compliments" or "with our/my compliments", and space afterwards for a short handwritten message to be added.

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  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  8. Dimissorial letters - Wikipedia

    en.wikipedia.org/wiki/Dimissorial_Letters

    The person who has authority to issue dimissorial letters is obliged to make sure that the testimonials and documents required by canon law have first been obtained. [ 5 ] These include certificates of completion of the prescribed course of studies and, for someone to be ordained a deacon, of baptism, confirmation, and reception of the ...

  9. Testimony - Wikipedia

    en.wikipedia.org/wiki/Testimony

    Bataan Death March Testimonials. Some published oral or written autobiographical narratives are considered "testimonial literature" particularly when they present evidence or first person accounts of human rights abuses, violence and war, and living under conditions of social oppression.