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White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...
The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers checking out at last. [6] The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them.
A night auditor is an employee who works at the reception of a hotel during the course of the night shift. Apart from performing the usual duties of a hotel receptionist, the night auditor's main task is to perform accounting checks. Depending on the hotel's size, a night auditor might be responsible for coordinating with other night shift ...
A hotel concierge is mainly employed in the luxury hotel industry and is often located near the reception desk with their own counter. While the receptionist deals with check-in , check-out and other hotel-related matters in the narrower sense, the concierge is available to guests as a contact person for other inquiries, such as advice and ...
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
Hotel doormen in London. A doorman (or doorwoman/doorperson), also called a porter in British English, [1] is a person hired to provide courtesy and security services at a residential building or hotel. They are common in urban luxury highrises.
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