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With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker began as ticket-tracking software written in Perl used to coordinate tasks and manage requests among an online community of users.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
The MARS-1 train ticket reservation system was designed and planned in the 1950s by the Japanese National Railways' R&D Institute, now the Railway Technical Research Institute, with the system eventually being produced by Hitachi in 1958. [6] It was the world's first seat reservation system for trains. [7]
E-tickets in the airline industry were devised in about 1994, [1] and have now largely replaced the older multi-layered paper ticketing systems. Since 1 June 2008, it has been mandatory for IATA members to use e-ticketing. Where paper tickets are still available, some airlines charge a fee for issuing paper tickets.
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England. [2] Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.
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Walletini was a mobile app for iOS and Android created by Vendini that acted as a passbook for any and all tickets purchased online for live events. [ 6 ] Along with software, Vendini offered hardware for customers including mobile laser scanners, charging stations, credit card readers, cash drawers, thermal ticket printers, ticket stock and ...
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