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The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.
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John Clemans Flanagan, (January 7, 1906 – April 15, 1996) was a noted psychologist most known for developing the critical incident technique, which identifies and classifies behaviors associated with the success or failure of human activity. [1] He was a pioneer of aviation psychology.
The Critical Incident Response Group (CIRG) is a division of the Criminal, Cyber, Response, and Services Branch of the United States Federal Bureau of Investigation. CIRG enables the FBI to rapidly respond to, and effectively manage, special crisis incidents in the United States.
Critical incident stress management (CISM) is a system of support for individuals and groups who have been exposed to trauma. It is a form of psychological first aid . It includes pre-incident preparedness and acute crisis management through post-crisis follow-up.
The National Incident Management System (NIMS) is a standardized approach to incident management developed by the United States Department of Homeland Security.The program was established in March 2004, [1] in response to Homeland Security Presidential Directive-5, [1] [2] issued by President George W. Bush.
Critical incident stress debriefing (CISD) is a form of psychological debriefing that features a specific structure and format, which were developed to address critical incident stress experienced by emergency service workers. [1] It was developed by Jeffrey Mitchell and is considered the most widely used today. [1]
The Federal Bureau of Investigation Crisis Negotiation Unit (CNU) is the part of the Operational Support Branch of its Critical Incident Response Group responsible for the FBI's Crisis Negotiation Program. The mission of the CNU is fourfold, consisting of operations, training, research and program management.
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