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  2. Dunning (process) - Wikipedia

    en.wikipedia.org/wiki/Dunning_(process)

    Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable. Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each country regulate the form that dunning can take.

  3. Thesaurus - Wikipedia

    en.wikipedia.org/wiki/Thesaurus

    A thesaurus (pl.: thesauri or thesauruses), sometimes called a synonym dictionary or dictionary of synonyms, is a reference work which arranges words by their meanings (or in simpler terms, a book where one can find different words with similar meanings to other words), [1] [2] sometimes as a hierarchy of broader and narrower terms, sometimes simply as lists of synonyms and antonyms.

  4. Service of process - Wikipedia

    en.wikipedia.org/wiki/Service_of_process

    In the U.S. legal system, service of process is the procedure by which a party to a lawsuit gives an appropriate notice of initial legal action to another party (such as a defendant), court, or administrative body in an effort to exercise jurisdiction over that person so as to force that person to respond to the proceeding in a court, body, or other tribunal.

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    The Service Delivery System Matrix [15] by Collier and Meyer (1998) illustrates the various types of routings used for service process depending on the amount of customization and customer involvement in the process. With high levels of customization and customer involvement, there are many pathways and jumbled flows for service.

  6. Supply chain - Wikipedia

    en.wikipedia.org/wiki/Supply_chain

    It is a process reference model for supply-chain management, extending "from the supplier's supplier to the customer's customer". [21] It includes delivery and order fulfillment performance, production flexibility, warranty and returns processing costs, inventory and asset turns, and other factors in evaluating the overall effective performance ...

  7. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.

  8. Dictionary.com has named its word of the year, and it isn’t ...

    www.aol.com/demure-dictionary-com-2024-word...

    “Brat,” another word that has taken on new meaning in 2024, was named Collins Dictionary’s word of 2024 for being one of the most talked about words on and offline. For more CNN news and ...

  9. Services marketing - Wikipedia

    en.wikipedia.org/wiki/Services_marketing

    In its simplest form, the service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The original service blueprint is a highly visual, graphical map that delineates the key contact points in the service process and the nature of the contact – whether with physical evidence ...