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Teleperformance secured multiple United Kingdom government and NHS contracts to operate support services for the public during the COVID-19 pandemic. [20] In 2020, Teleperformance launched Teleperformance Cloud Campus in Portugal, with mobile cloud-enabled workstations for virtual onboarding, training, and employee meetings. [21]
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Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni channel contact centre, digital transformation, Robotic process automation , AI and analytics , transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
The term login comes from the verb (to) log in and by analogy with the verb to clock in. Computer systems keep a log of users' access to the system. The term "log" comes from the chip log which was historically used to record distance traveled at sea and was recorded in a ship's log or logbook.
In 2010, Teleperformance acquired Scottish outsourcing call center 'beCogent' for £35 million. [1] It ceased operations in December 2021 mainly due to the impact of the COVID-19 pandemic and remote work. [2] By 2013 Teleperformance had six contact centers in Tunisia. [3] In 2013, Teleperformance acquired full control of TLS Contact.
Login.gov is a single sign-on solution for US government websites. [1] It enables users to log in to services from numerous government agencies using the same username and password. Login.gov was jointly developed by 18F and the US Digital Service . [ 1 ]
Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)
In December 2023, UNI Global Union celebrated the first anniversary of its global agreement with Teleperformance. This landmark agreement covers nearly 500,000 employees in 95 countries and focuses on improving workers' rights and health and safety conditions.