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Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
For security purposes, log out of your account when you're finished (especially if you're using a shared or public computer). Mouse over your account name in the upper right corner of the page and click Sign Out.
Scammers use AnyDesk and similar remote desktop software to obtain full access to the victims' computer by impersonating a technical support person. [31] [32] [33] The victim is asked to download and install AnyDesk and provide the attackers with access. When access is obtained, the attackers can control the computer and move personal files and ...
If the computer hosts remote access, such as for remote support and system administration, [8] a server package is downloaded. [9] A Chromium-based browser that supports Chromium extensions such as Google Chrome or Microsoft Edge must be used. This is available for Microsoft Windows, macOS, Linux and ChromeOS. [10]
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