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2. Delta customers lost time, money after major tech ... - AOL

   www.aol.com/delta-customers-lost-time-money...

   Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...

3. Delta passengers sue airline for refusing refunds after ... - AOL

   www.aol.com/news/delta-passengers-sue-airline...

   (Reuters) -Delta Air Lines was sued by passengers who complained that the carrier refused to offer full refunds after delaying or canceling their flights in the wake of last month's massive ...

4. Delta faces class action lawsuit over alleged refund refusals

   www.aol.com/news/delta-faces-class-action...

   A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

5. Basic economy class - Wikipedia

   en.wikipedia.org/wiki/Basic_economy_class

   [9] [10] In April 2018, Delta introduced basic economy on transatlantic flights. [11] As of April 2019, basic economy passengers on Delta receive a free carry-on allowance, but are not allowed to select seats or change, cancel, or upgrade their ticket after purchase, regardless of elite status. Seats are assigned at check-in. [8] [12]

6. Air Passengers Rights Regulation - Wikipedia

   en.wikipedia.org/wiki/Air_Passengers_Rights...

   a refund of the ticket as well as a return flight to the point of first departure, when relevant. [8] [9] Any ticket refund is the price paid for the flight(s) not used, plus the cost of flights already flown in cases where the cancellation has made those flights of no purpose.

7. Standby (air travel) - Wikipedia

   en.wikipedia.org/wiki/Standby_(air_travel)

   Standby passengers typically have priority based on how much they paid for their tickets and their relative status in the airline's frequent flyer program. A person who paid full fare has higher priority than someone who purchased a 21-day advance fare, who, in turn, has higher priority than someone who just showed up hoping to board the plane.