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This Receptionist job description template can be customized for medical, hotel, or another front desk job. It includes key duties and responsibilities.
The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception.
A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.
Front Desk Representative job description. A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.
Front desk receptionists usually act as gatekeepers for an office. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office.
Front desk receptionist provides administrative support and assistance in preparation of office calendars, memos and various correspondences prepared by staff. Front Desk Receptionist Duties & Responsibilities. To write an effective front desk receptionist job description, begin by listing detailed duties, responsibilities and expectations.
Manage, clean and organize the front desk. Schedule meetings, client visits and company events. Stock the copy rooms, snack room and lounge. Collect and sort all mail and packages. Provide administrative support to all team members as necessary. Answer guests' and employees' questions. Validate guest parking.