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Question: 7. Chapter Review Delivering bad-news messages is never easy; however, if you know the appropriate techniques to lessen the impact of the bad news, you will be more successful. These questions review delivering bad-news messages in a variety of situations. Select the best definition of the body of an indirect bad-news outline.
See Answer. Question: 4. Chapter 7 Review Delivering bad-news messages is never easy; however, if you know the appropriate techniques to lessen the impact of the bad news, you will be more successful. These questions review delivering bad-news messages in a variety of situations. Select the best definition of the body of an indirect bad-news ...
In the decision to deliver constructive criticism, intent is important. Read the scenario about delivering constructive criticism, and then answer the corresponding question about the sender ’ s intent. Russell is on a business trip and is picking up his rental car. Normally, Russell reserves an economy car but gets a free upgrade.
Dianne has prepared a message delivering constructive criticism about a recent spa visit. Her message clearly introduces the subject without immediately revealing the unpleasant news. She states the facts objectively without opinion and delivers constructive criticism. In closing, Dianne’s message refocuses on how unpleasant her experience was.
Question: Accepting constructive criticism without becoming defensive is an example that the student has taken responsibility for his or her own professional socialization.TrueFalse Accepting constructive criticism without becoming defensive is an example that the student has taken responsibility for his or her own professional socialization.
Question: During a meeting with Adrianna, Vanessa brings up a couple of issues that she thinks Adrianna could improve upon. Adrianna smiles the entire time while nodding. Vanessa thinks that the constructive criticism was taken well. After the meeting, she is surprised that Adrianna was upset at everything that was said to her.
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Constructive feedback offers criticism that ________.Question content area bottomPart 1A.focuses on the processes and outcomes of communicationB.complains and bullies team membersC.comments on personality issues related to the problemD.limits opportunities for performance and communication improvementE.places blame and fails to provide guidance ...
Question: Gerald has been given some constructive criticism from a supervisor. He wants to remain professional when he responds. What should Gerald do to demonstrate his professionalism?Question 18 options:A) Appreciate what the supervisor has pointed out and paraphrase what he heard.B) Rush to point out why he's not to blame and ...
Enhanced with AI, our expert help has broken down your problem into an easy-to-learn solution you can count on. See Answer. Question: One strategy for using constructive criticism effectively is to preface it with what?Giving adviceAn affirmative statementStrategic ambiguitySelf-disclosure. One strategy for using constructive criticism ...