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This page offers support for students, faculty and staff at JSU who seek help setting up and maintaining their GEM email account.
If you have any questions or concerns, please feel free to reach out to our email support team at email.admin@jsums.edu or (601)-979-0838. We are available to assist you with any issues or inquiries you may have. We strive to respond to all emails within one business day.
For more information on how to access MyJaxState, please call the Technology Support Center at 256-782-8324 or email us at support@jsu.edu.
Phone: 256.782.8324 (TECH) E-Mail: techsupport@jsu.edu.
Coming Soon. © 2024 Jacksonville State University. 700 Pelham Rd N Jacksonville, AL 36265. Phone: 1-800-231-5291 or 1-256-782-5781. Email: info@jsu.edu. Learn. Colleges. Graduate School. Continuing Education and Outreach.
Access an Advisor profile. Use J Number/NetID password to login. Tell us about yourself and request information about our institution. Enter a new application or return to complete an application. View course information, including course description.
Student Login Instructions. Activate/Access your Student Email. Open your web browser and go to gmail.com. Click “Sign in”. Type your JNumber@students.jsums.edu (Example: j0000000@students.jsums.edu) Your default password is your 8-digit date of birth (mmddyyyy) (e.g. 01011877)
Student JSU Email Login Instructions. Enter your JSU email address with the Jnumber (i.e., Jnumber@students.jsums.edu) as the username. Click “Next”. If this is your first time accessing JSU email enter your date of birth (i.e., mmddyyyy) as your password.
Directions: Please enter your Banner User Identification Number (also known as your J-number for User ID) and your Personal Identification Number (PIN). When finished, click Login. If this is your first time entering PAWS, please enter your J# as the User ID and your birthdate (MMDDYY) as the PIN.
Step 1: Accessing Office 365 via Email. Open your preferred web browser and navigate to GEM/Jax State email login page. This is; Step 2: Sign in to your Email. Enter your university email address and password to log in to your email account. Step 3: Access Office 365 Apps