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AOL provides you with a variety of services that may appear as separate charges on your AOL statement, sign in to your account and check how many services you have from AOL or chat live with one of our Member Services representatives for more details about your AOL billing statement. We’re ready to help you 24 hours a day, seven days a week.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if you have questions about your account. Account Management · Feb 4, 2025
It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.
You can view your AOL billing statement on a computer by following the steps below. 1. Go to MyAccount and sign in. 2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear. 3. From the dropdown menu, select the time period you want to view.
AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service. Once you've sent us this information, contact AOL customer service within 5-7 business days to confirm we've received your payment.
Activate or download premium subscriptions Once you enroll in an AOL premium subscription product or service, you can start the activation process by clicking on one of the following options in your order confirmation email: "Login with AOL," "download now," or "get started now."