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America West Airlines was an airline in the United States that operated from 1981 until it merged with US Airways in 2007. It was headquartered in Tempe, Arizona.Its main hub was at Phoenix Sky Harbor International Airport, with secondary hubs at McCarren International Airport in Las Vegas, Nevada and Port Columbus International Airport in Columbus, Ohio.
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The US Airways rate of customer complaints was 7.5 times the rate of JetBlue (0.59 complaints per 100,000 customers) and 11 times the rate of Southwest Airlines (0.4 complaints per 100,000 customers). [58] US Airways had a very poor record of addressing customer complaints, answering only 50% of the telephone calls to its customer service ...
American Airlines ordered 25 DC-10s in its first order. [16] [17] The DC-10 made its first flight on August 29, 1970, [18] and received its type certificate from the FAA on July 29, 1971. [19] On August 5, 1971, the DC-10 entered commercial service with American Airlines on a round-trip flight between Los Angeles and Chicago. [20]
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The layoffs are centered in the company’s 8,000 customer service-related positions, Bloomberg reported. According to the airline, 335 people who work in Phoenix and 321 who work in Dallas-Fort ...