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  2. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

  3. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    Attributions of quality circles' problem-solving failure vary across participants of QCs: Management, supporting staff, and QC members. [18] There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as ...

  4. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, [1] is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

  5. Heuristic - Wikipedia

    en.wikipedia.org/wiki/Heuristic

    Gigerenzer & Gaissmaier (2011) state that sub-sets of strategy include heuristics, regression analysis, and Bayesian inference. [14]A heuristic is a strategy that ignores part of the information, with the goal of making decisions more quickly, frugally, and/or accurately than more complex methods (Gigerenzer and Gaissmaier [2011], p. 454; see also Todd et al. [2012], p. 7).

  6. SBAR - Wikipedia

    en.wikipedia.org/wiki/SBAR

    Health care professionals and units must find an alternative way to deal with the patients and their families decisions if they choose not to be awakened and involved in bedside charting. [ 12 ] Another disadvantage to using SBAR when bedside charting is the issue of disclosing sensitive topics or new information that has not been shared with ...

  7. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    TRIZ — meaning "theory of inventive problem solving" BPR — business process reengineering , a management approach aiming at optimizing the workflows and processes within an organization. OQRM — Object-oriented Quality and Risk Management, a model for quality and risk management.

  8. Human-centered design - Wikipedia

    en.wikipedia.org/wiki/Human-centered_design

    Human-centered design has its origins at the intersection of numerous fields including engineering, psychology, anthropology and the arts. As an approach to creative problem-solving in technical and business fields its origins are often traced to the founding of the Stanford University design program in 1958 by Professor John E. Arnold who first proposed the idea that engineering design should ...

  9. Decision-making - Wikipedia

    en.wikipedia.org/wiki/Decision-making

    Problem solving is the process of investigating the given information and finding all possible solutions through invention or discovery. Traditionally, it is argued that problem solving is a step towards decision making, so that the information gathered in that process may be used towards decision-making.