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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  3. "AOL Desktop Gold has stopped working" error - AOL Help

    help.aol.com/articles/aol-desktop-gold-has...

    Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  5. File Explorer - Wikipedia

    en.wikipedia.org/wiki/File_Explorer

    File Explorer is the default user interface for accessing and managing the file systems, but it is possible to perform such tasks on Windows without File Explorer. For example, the File Run menu option in Task Manager on Windows NT or later functions independently of File Explorer, as do commands run within a command prompt window.

  6. Briefcase (Microsoft Windows) - Wikipedia

    en.wikipedia.org/wiki/Briefcase_(Microsoft_Windows)

    The Windows Briefcase synchronizes files and folders within itself with those in any other folder, even on a removable writable media or the network. [4] It is intended for users with portable media or multiple computers. To use the Briefcase, users only need to use Windows Explorer and then drag or copy their files into the Briefcase once.

  7. System File Checker - Wikipedia

    en.wikipedia.org/wiki/System_File_Checker

    This method of file protection was basic. It determined system files by file extension and file path. It was able to restore files from the installation media or a source specified by the user. Windows 98 did not offer real-time system file protection beyond file attributes; therefore, no preventive or reactive measure was available.

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  9. My Documents - Wikipedia

    en.wikipedia.org/wiki/My_Documents

    My Documents is the commonly recognized name of a special folder in Microsoft Windows (even though starting with Windows Vista, it is called Documents only, and the actual name of the folder might be different when the language of the installed copy of Windows is not English.) This folder is supposed to be a personal area where users store ...