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As society changes its expectations for employers, it puts a demand on the workplace experience to prioritize diversity, equity and inclusion.
Workplace communication is tremendously important to organizations because it increases productivity and efficiency. Ineffective workplace communication leads to communication gaps between employees, which causes confusion, wastes time, and reduces productivity.
Following the murder of George Floyd in 2020, some companies made substantial commitments to racial equity by establishing dedicated diversity, equity, and inclusion teams. [55] In early 2024, the Washington Post reported that there is a trend in corporate America to reduce DEI positions and delegate the work to external consultants. [ 55 ]
The quality of communication by an organization or manager can improve justice perceptions by improving employee perceptions of manager trustworthiness and also by reducing feelings of uncertainty. [26] It is important that the information provided be accurate, timely, and helpful in order for the impact on justice perceptions to be positive. [27]
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Importance of external communication Developing community relations; external communication helps build relations among other businesses. Communicating and leveraging information; Sharing the companies products or services helps attract potential consumers, retain current consumers, and gain a competitive advantage.
Considered one of the justice theories, equity theory was first developed in the 1960s by J. Stacey Adams, a workplace and behavioral psychologist, who asserted that employees seek to maintain equity between the inputs that they bring to a job and the outcomes that they receive from it against the perceived inputs and outcomes of others. [2]
A pro-marriage equality rally in San Francisco, US Equality symbolSocial equality is a state of affairs in which all individuals within society have equal rights, liberties, and status, possibly including civil rights, freedom of expression, autonomy, and equal access to certain public goods and social services.