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  2. Records show rising call center wait times for Missouri ... - AOL

    www.aol.com/records-show-rising-call-center...

    Last year, Missouri was one of 16 states the federal Centers for Medicare & Medicaid Services flagged, writing that long wait times and high abandonment rates for calls “are impeding equitable ...

  3. WellCare - Wikipedia

    en.wikipedia.org/wiki/Wellcare

    WellCare began operations in 1985 in Tampa, Florida as a Medicaid provider for the State of Florida. [3] In 1992, Kiran Patel, a cardiologist and entrepreneur, purchased the company. [4] [5] In 2002, Patel sold it to a New York investment group led by George Soros and Todd Farha. [5] Also in 2002, Todd Farha joined the company as CEO. [6] [7]

  4. Agency for Health Care Administration - Wikipedia

    en.wikipedia.org/wiki/Agency_for_Health_Care...

    The Florida Agency for Health Care Administration (AHCA) is the chief health policy and planning entity for the U.S. state of Florida. The agency was created by the Florida Legislature as part of the Health Care Reform Act of 1992. [ 1 ]

  5. Missouri Department of Social Services - Wikipedia

    en.wikipedia.org/wiki/Missouri_Department_of...

    The Missouri Department of Social Services (DSS) is a state agency of Missouri. It has its headquarters in the Broadway State Office Building in Jefferson City . [ 1 ] The department operates the state's social services.

  6. Florida's Medicaid call center's wait times, disconnection ...

    www.aol.com/news/floridas-medicaid-call-centers...

    The report found that 8 in 10 calls to Florida's Medicaid call center were automatically disconnected from the phone system. When people managed to get through, there were long delays to reach ...

  7. In Florida, long delays and dropped calls keep many Hispanic ...

    www.aol.com/florida-hours-delays-dropped-calls...

    Spanish-speaking Latino households trying to reach Florida's Medicaid call centers are facing hours of delays, new research shows, jeopardizing their ability to provide crucial information that ...

  8. Centers for Medicare & Medicaid Services - Wikipedia

    en.wikipedia.org/wiki/Centers_for_Medicare...

    The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid, the Children's Health Insurance Program (CHIP), and health insurance portability standards.

  9. Assist by AOL - AOL Help

    help.aol.com/products/assist

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.